✏️ Order Changes
Need to change your size, color, or shipping info?
• You have 24 hours from the time of purchase to request edits.
• If your order has already entered fulfillment, changes may not be possible.
📩 Reach out immediately at support@essentialshoodiess.us for any updates.
🔁 Returns & Exchanges
We don’t offer refunds, but we do accept exchanges or provide store credit (where applicable).
Eligible for Return Within 30 Days If:
✔ You received the wrong item
✔ You received a defective product (we’ll cover return shipping if it’s our mistake)
Conditions for Return:
• Items must be unworn, unwashed, and with original tags
• Must include original packaging
• Return shipping is the customer’s responsibility unless the fault is ours